Refund Policy

At "My Touche", we value your trust and want you to have the best experience with our products.

Refunds

We do not provide refunds once an order has been delivered.

Replacements

We offer replacements only if the product you receive is damaged or broken.

• You must notify us within 3 days of delivery by contacting our support team.

• Please provide clear photos of the damaged product and packaging when reporting the issue.

• Once verified, we will arrange a replacement at no extra cost to you.

How to Request a Replacement?

• Email us at support@mytouche.com within 3 days of delivery.
• Include your order ID, photos of the damage, and a brief description.
• Our team will confirm and ship your replacement promptly.