Shipping Policy
At My Touche, we are committed to delivering your order quickly and safely. Please read our shipping policy below:
1. Order Processing
All orders are processed and shipped within 24 hours of order placement (excluding Sundays and public holidays).
2. Delivery Time
The standard delivery time is between 5 to 7 business days depending on your location and courier availability.
3. Delays
While we strive to deliver on time, unforeseen circumstances such as natural disasters, strikes, lockdowns, or other emergencies may cause delays. In such cases, delivery may take longer than the standard timeframe.
4. Shipping Charges
Shipping charges, if any, will be displayed at checkout before you complete your purchase.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
6. Address Accuracy
Please ensure your shipping address and contact details are correct at the time of order. My Touche is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
7. Contact Us
If you have any questions about shipping or delivery, please contact us at:
- Email: support@mytouche.com
By placing an order with My Touche, you agree to the terms outlined in this Shipping Policy.